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AI · 09 Apr 2026 · 8 min

Why Most AI Features Never Reach Production

The demo takes a week. The production system takes a quarter. The gap is evaluation, guardrails and cost.

AI prototypes are seductive because the first version works. Ninety percent of a hard problem appears solved in an afternoon. The remaining ten percent is where products live and die.

Build the evaluation set before the feature. A few hundred labelled real examples turn subjective argument into measurable regression. Without one, you cannot safely change a prompt, a model or a retrieval strategy ever again.

Then design failure. What does the product do when confidence is low, the context is missing, or the provider is down? A graceful refusal with a path to a human is a feature. A confident wrong answer is a liability.

Finally, model the cost per interaction before launch and put a ceiling on it. Unbounded inference spend has killed more AI features than poor accuracy.

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