Case study 04
Clinical Care Companion
Improved treatment adherence across a 40,000-patient programme.
Client
Meridian Health Network
Industry
Healthcare
Platform
Mobile App
Services
UI/UX Design, Mobile App Development
Timeline
26 weeks
01 / Challenge
Patients on long treatment plans lost track of medication and appointments, and clinicians had no visibility between visits.
02 / Our approach
A companion app for patients paired with a clinician dashboard, designed for low digital literacy and intermittent connectivity.
03 / UX / UI
Large type, one primary action per screen, and plain-language content reviewed with clinical staff and patient groups.
04 / Technology architecture
FHIR-based integration with existing records, HIPAA-aligned infrastructure on AWS, and encrypted local storage with background sync.
05 / Development
Accessibility testing with assistive technology was part of every sprint, not a final audit.
Key features
What We Shipped.
Results
Business Impact.
+29%
Adherence
-21%
Missed appointments
40k
Patients supported
AA
WCAG conformance
Technology stack
Gallery
Inside The Product.
Client testimonial
“They spent two weeks in our clinics before designing anything. It shows in every screen.”
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